Consulting & Support

Launching and growing an ecommerce business is challenging. Beyond the initial investment and effort, ensuring your store delivers visibility, sales, and ROI requires ongoing work, technical expertise, and strategic planning.

At Syncrony, we provide customized Magento support agreements and ecommerce strategy services designed to keep your store running smoothly, improve performance, and help you stay ahead of the competition.

Why Choose a Syncrony Magento Support Agreement?

Your Magento store is a living, evolving entity. To remain competitive, it needs continual attention:

• SEO and online marketing

• Email campaigns and promotions

• Customer communication and engagement

• Product updates and catalog management

• Technical maintenance and Magento version upgrades

Many businesses lack the time, technical skills, or marketing resources to manage all these areas effectively. Syncrony works hand-in-hand with you, providing expert guidance and execution so you can focus on your core business.

Our support agreements are fully tailored to your needs and can cover one or more of the areas above. Plans can be month-to-month or longer-term, depending on your requirements.

Ecommerce Strategy: Building a Successful Online Store

A successful Magento ecommerce business requires a carefully crafted strategy. Whether you’re taking a traditional business online, starting a new online venture, or growing an existing store, the right approach is critical.

At Syncrony, our process begins with understanding your business and goals. We collaborate with you to design a Magento store that reflects your brand, converts visitors into customers, and supports long-term growth.

Key areas we assess include:

• Company and brand history

• Industry sector and business model (B2B or B2C)

• Products and services offered, including technical or complex offerings

• Customer profiles and LSM (Living Standards Measure) segments

• Marketing strategies and social media presence

• Sales cycles, client interactions, and payment methods

• Logistics, shipping, and geographic footprint

• Online ordering and quotation requirements

Once we understand your business, we develop a strategy and design plan that includes:

• Custom look and feel aligned with your brand

• Functional features such as live chat, vouchers, loyalty programs, quoting systems, and marketing automation

• Product presentation including 360° views, instructional videos, and technical downloads

• Payment gateways and order management

• Promotional and marketing strategies

• Magento SEO optimization

• Optimized hosting solutions for performance and security

Syncrony: Your Partner for Long-Term Ecommerce Success

With over 15 years of experience in ecommerce and Magento development, Syncrony ensures your online store is not only functional but optimized for growth and profitability. Our Magento support agreements and strategic guidance provide the peace of mind and expertise your business needs to thrive online.

Partner with Syncrony to manage, grow, and scale your Magento store with confidence.